Returns & Exchanges
At All Star Elite, we want you to be completely satisfied with your fashion-forward purchases. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Request
Log into your All Star Elite account and visit the 'Order History' section to select the items you wish to return or exchange.
Package Your Items
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and untampered.
Print and Attach Label
Download and print your prepaid shipping label from our portal, then affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier and keep your tracking number handy as we process your refund or replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing